“PrimaCore is one of hundreds of victims of the closure and investigation of MyPayrollHR, our Third-Party Payroll provider. This is the processing company that handles direct deposit on our behalf, and for many, many other companies.  The bank that MyPayrollHR uses to transfer money, Cachet BanQ, has taken money out of accounts that MyPayrollHR deposited into.  Employees that are affected are protected by law from this action, but must personally file an “unauthorized ACH transaction” with the manager of your affected bank.  By law, your bank must honor your challenge of the unauthorized ACH transaction and reverse the withdrawal pending investigation. But it won’t happen automatically, you must ask for it. If your bank does not cooperate with your request, notify your PrimaCore office.”